Refund policy

You may request a return within 14 days after your order is delivered. Items must be unused and in their original condition.

You are responsible for return postage. Original shipping charges are nonrefundable.

To request a return and receive return instructions, contact buildfactory3d@gmail.com.

Damaged items

If your item arrives damaged, contact buildfactory3d@gmail.com. BuildFactory3D will provide a replacement and cover shipping.